Delete your Bum Arena account and data

1. If you can access the app

1. Open Bum Arena and tap your profile card on the home screen.
2. Tap the gear at the top right to open Settings.
3. In the ACCOUNT section choose Delete account and data and confirm.

Deletion cannot be undone. Progress, characters, XP, achievements, the profile backup, online records, the league record and the purchase entitlements on the game server are deleted from this device and from the server. If you get a connection error, clearing only the local data does not delete the account on the server; try again with an internet connection or use the e-mail route below. A new player account may be created the next time you connect.

2. Deletion request without the app

Even if you have removed the app or lost access to your account, you can write to info@bumgame.app with the subject “Bum Arena — Account and data deletion request”. The fields below help you prepare an e-mail draft; you don’t need to reinstall the app.

A nickname alone may not be enough to verify that you own the account. To avoid deleting the wrong account, we may ask for the minimum additional information needed. You should not send identity documents, payment card details or passwords. Your request is completed within the applicable legal time limits once the account has been securely identified.

3. What may remain after deletion?

The active game account and its associated records are removed. Records in the daily database backups leave by rotation within about 16 days, including file-age calculation and the daily clean-up schedule. Technical logs are renewed in a size-based rotation. Aggregate usage counters that cannot be linked to an account, records that must be kept by law, and the independent transaction records of Apple, Google or payment providers may fall outside this deletion. Details are in the retention section.

4. If you have a subscription, cancel it separately

Open subscription management →